We’re here to help
Contact & support.
Questions about the club, your account or membership? Here’s where to start.
Email support
Privacy and legal enquiries
Contact The Next Border Club Team at hi@thenextborderclub.com. This mailbox is also available for Club support if you cannot access your account.
Member support
Open the in-app contact channel. This requires sign-in and JavaScript; no message is sent simply by opening the link.
Account access
Sign in or use the password reset flow if you cannot access your account.
Subscriptions and your rights
Find the cancellation function, withdrawal function and printable model withdrawal form. Account actions use the existing app and may require JavaScript.
Safety and privacy
For a community concern, use the in-product reporting controls when available. Read the community guidelines and Privacy Notice.
The club is not an emergency service. If someone is in immediate danger, contact the appropriate local emergency service.